Our mission statement – to increase fire safety in homes around Australia by providing quality smoke alarms – at an affordable price.

Hello!

We are Christian and Ben Bassos, two brothers from Queensland with combined professional backgrounds in industrial safety, e-commerce, and customer service oriented industries. Our smoke alarm website was successfully launched in 2019 to help improve fire protection safety in Australian households.

Being landlords ourselves, we wanted to find a safe, hassle-free and affordable solution to the new QLD interconnected photoelectric smoke detector laws.

We researched many different photoelectric smoke alarm manufacturers and trialled a number of products. During this process we gained a unique insight into what makes some alarms better (or poorer) than others being sold on the Aussie market. Photoelectric Smoke Alarms Australia is a result of that intensive research. Whilst our smoke alarms may not come with the fancy packaging or glossy brochures of other smoke alarms, we genuinely believe ours are the best on the market.

Our personal values in life consist of integrity, hard work, and a positive attitude – we want these same values to be reflected in the way we do business. To that end we look forward to helping you protect your home and family against the hazards associated with a fire.

Kind Regards
Christian and Ben Bassos

Excellent

Based on 127 reviews

Lyn Robson

2023-11-27

I highly recommend this business for their excellent advice, service and prompt dispatch of my smoke alarms.

Micko

2023-11-24

It’s very rare these days to find good customer service and a good product but these guys do a great job. Christian was a pleasure to deal with and very knowledgeable of his products and was happy to call or respond to messages very quickly.

Lesley Vick

2023-11-19

Fantastic customer service. Goods arrived next day! Friendly and helpful staff.

Sue Harrison

2023-11-12

Amazing service and knowledgable, knows of what needs to be done to be compliant rather than being fearmongered into paying OTT prices. Thanks

Greg Elliott

2023-11-03

I have ordered a number of smoke alarms through Photoelectric. Christian was super helpful and easy to work with, highly recommend Photoelectric Smoke Alarms for your smoke detector needs.

Tim Donnet

2023-10-25

Exceptional, professional and engaged with customer needs and problem solving. I placed two separate orders late one evening, realising I had to add an extra alarm for a 5-pack I had just purchased. I used the website "contact us" form in the hope of getting the orders consolidated into a single package, and also for the additional alarm to be synchronised / interconnected with the 5-pack. Christian called me first thing the next morning to confirm my requests, making sure I was happy with the solution he'd put in place. I had placed the orders and used the contact form at around 10pm Monday evening, received a call on Tuesday morning at 8:30am, and the package arrived today (Wednesday). We need more businesses like this.

Lee Shield

2023-10-23

I had ordered the wrong alarms, because 2 of my existing alarms were hard wired and couldn't legally be replaced with battery ones. I spoke to Christian on the phone for advice, and with no fuss, he refunded the ones I returned and sent the ones I needed. Excellent service.

Greg Bareham

2023-10-16

I purchased a pack of smoke alarms from Photoelectric Smoke Alarms Australia and I am very impressed with the friendly and helpful advice I received and the rapid delivery time. Thank you

Thomas Lahood

2023-10-08

I don’t really review products often but in this case I felt like I had to. I ordered 5 of these little beauties and they arrived just in time to save my house and likely my life. I’ve been living life on the edge without smoke alarms for years. but after having such a close call I can’t stress enough how important they are!! Because of this awesome product and such prompt shipping I live to see another day. Thanks so much

Dan Sherman

2023-10-01

Very quick to deliver, very helpful and friendly to deal with, units are easy to use and simple to install